EMMANUEL AGYEI AHENKORAH

Aspiring Hospitality Professional with a Dual Background in Accounting and Russian Language

Accra, GH.

About

Highly motivated professional with a Bachelor of Arts in Accounting and Russian Language, complemented by two years of retail experience and a strong foundation in digital marketing and written communication. Adept at customer service, sales strategies, and team collaboration, I am committed to leveraging my diverse skill set to pursue a impactful career in the hospitality industry, focusing on enhancing guest experiences and driving operational excellence.

Work

University of Ghana, Legon

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Teaching Assistant - National Service

Legon, Greater Accra, Ghana

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Summary

Provided comprehensive academic support and administrative coordination, significantly enhancing student learning outcomes and faculty-student communication for the University of Ghana.

Highlights

Provided academic support to over 100 undergraduate students during classes, significantly enhancing comprehension and engagement in complex course material.

Organized and facilitated weekly tutorials for multiple courses, leading to demonstrable improvements in student understanding and academic performance.

Maintained meticulous class records for four distinct courses, ensuring 100% accuracy in student data and progress tracking.

Coordinated and streamlined communication channels between students and 5+ faculty members, improving information flow and issue resolution.

New Gas

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Intern - Sales, Account and Customer Service Associate

Accra, Greater Accra, Ghana

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Summary

Managed daily sales operations and customer interactions, contributing to sales targets and fostering strong client relationships at New Gas.

Highlights

Supported daily sales operations, engaging with an average of 20+ customers per day and resolving inquiries to ensure high satisfaction.

Rapidly acquired and applied robust sales strategies and comprehensive product knowledge, improving customer engagement by 15% within the first year.

Collaborated effectively with the sales team, contributing to the consistent achievement of monthly sales targets by an average of 105%.

Managed the opening and maintenance of over 50 new customer accounts monthly, ensuring 100% data accuracy and meticulous transaction record-keeping.

Volunteer

Volunteer

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University of Ghana

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Actively participated in the annual Russian Language Day event, promoting cultural exchange and language appreciation among attendees.

Highlights

Actively participated in the annual Russian Language Day event, engaging with over 150 attendees and promoting cultural exchange and language appreciation.

Assisted in event setup and coordination, ensuring a welcoming and organized environment for all participants.

Facilitated interactive language activities, enhancing participant engagement and learning outcomes.

Volunteer

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Scholafrik

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Supported students in securing educational scholarships and expanded educational access through outreach initiatives for Scholafrik.

Highlights

Volunteered with Scholafrik, supporting over 30 students in securing scholarships for continued education, totaling over $50,000 in aid.

Guided 20+ students through comprehensive scholarship search processes, application requirements, and documentation, increasing submission readiness by 25%.

Supported outreach initiatives, expanding educational access and awareness to over 200 prospective students through community engagement.

Deputy Organizing Secretary

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PENSA LEGON

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Co-organized and managed events for PENSA LEGON, significantly enhancing student engagement and operational efficiency.

Highlights

Co-organized and managed over 10 major events for PENSA LEGON, enhancing student engagement for a community of 500+ members.

Developed event schedules and coordinated logistics, ensuring seamless execution and positive participant feedback.

Collaborated with committee members to allocate resources efficiently, optimizing event budgets by 10%.

Deputy Organizing Secretary

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University of Ghana Russian Students Association

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Co-led the organization of cultural and academic events, fostering community and promoting Russian language and culture within the University of Ghana Russian Students Association.

Highlights

Co-led the organization of numerous cultural and academic events, fostering community among 100+ members and promoting Russian language and culture.

Managed event planning and execution from concept to completion, ensuring successful delivery and high attendance rates.

Developed promotional materials and communication strategies, increasing event visibility and member participation by 20%.

Committee Member

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University of Ghana Russian Students Association

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Contributed to the planning and execution of various initiatives, supporting the association's goals and member activities for the University of Ghana Russian Students Association.

Highlights

Contributed to the planning and execution of 5+ key initiatives, successfully supporting the association's goals and member activities for over 80 students.

Provided logistical support for events, ensuring smooth operations and positive experiences for participants.

Assisted in member engagement activities, helping to grow active participation by 15% during tenure.

Education

University of Ghana, Legon

Legon, Greater Accra, Ghana
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Bachelor of Arts Accounting and Russian Language

Yaroslavl State Pedagogical University, Russia

Yaroslavl, Yaroslavl Oblast, Russian Federation
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Exchange Student Russian Language

Awards

Scholarship Recipient

Yaroslavl State Pedagogical University

Awarded a scholarship to support study abroad at Yaroslavl State Pedagogical University, recognizing academic merit and potential.

Languages

English Language

Russian Language

Skills

Soft Skills

Teamwork, Communication, Organization, Time Management, Customer Service, Sales Strategies, Customer Relationship Management, Problem-Solving, Strategic Prioritization, Cross-Cultural Communication, Event Coordination.

Technical Skills

Microsoft Word, Microsoft Excel, Digital Marketing.

Academic Support

Lecturer Assistance, Tutorial Facilitation, Class Record Maintenance, Student-Faculty Communication.

References

Mrs. Gloria Asante

Telephone: +233 55 616 1374, Email: gloriaasante2@gmail.com

Mrs. Rhoda Andoh

Manager, New Gas, Telephone: +233 55 971 8196, Email: rmanford14@gmail.com

Dr. Albert Antwi Boasiako

Lecturer, University of Ghana, Legon, Telephone: +233 24 298 7311, Email: aaboasiako@ug.edu.gh